PLACE
Sustainability
PLACE
Sustainability
Place
Sustainability
We make sure we invest in sustainable communities that people are proud to live in. In our Corporate Plan, we committed to implement year one of our Sustainability Strategy, and deliver Wave 2 of the Social Housing Decarbonisation Fund Programme. Here’s how we got on with both:
Sustainability Strategy
We held customer workshops last year to gather feedback on the Sustainability Strategy. Alongside the 92 participants, we also had input from the Customer Scrutiny Panel.
Key themes such as affordability, using the right tech and communication came from these discussions. We used this to shape our Sustainability Strategy which we’re delivering now.
Using more sustainable building materials
Making our homes more energy-efficient
Providing more sustainable energy/ heating solutions in homes
Being more sustainable in general as a business
Social Housing Quality Fund
We also worked in partnership with GMCA to deliver on the Social Housing Quality Fund, with the aim to prevent, improve and treat damp, mould and condensation issues in properties. One Manchester received a grant of £2,951,117 and co-funded with £1,015,883.
spent
properties received investment
measures installed
Our ongoing commitment to dealing with damp and mould
For 2023/24 we set aside £5 million to tackle damp and mould issues for customers. Our team continue to offer urgent support for customers concerned about damp and mould. We’ve responded and acted on reported damp and mould issues with solutions such as better ventilation systems, window replacements and more. In addition, we:
Introduced our new Damp and Mould Policy with high service standards.
Reported our monthly damp, mould and condensation case numbers to our Board and include these in our performance figures, as part of our commitment to ensure we are prioritising these repairs.
Provided specialist damp, mould and condensation training to all surveyors and our repairs management team.
Launched ‘See It. Say It.’, our campaign to encourage all colleagues to proactively report cases of damp, mould, condensation or disrepair in our homes.
In 2023/24 we’ve also secured £550,000 government funding to help deliver our Social Housing Decarbonisation Fund (SHDF) programme. The fund will be used towards increasing the energy performance of homes to a minimum of an EPC rating C. In total our bid was based on 110 properties, the measures we are installing include photovoltaic panels, ground source heat pumps, insulation, windows and doors. We will be starting the programme in 2024/25.