PROSPERITY

Looking ahead

Prosperity

Looking ahead

Prosperity

Looking ahead

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Financially strong and well-governed

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Introduction

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Introduction

Prosperity

Looking ahead: continuous improvement in 2024/25

Our Prosperity priorities for Year 3 have now been published - here are some of the projects we’ll be delivering during this year.

Safety and Quality Standard

Transparency, Influence and Accountability Standard

Neighbourhood and Community

Standard

Tenancy Standard

Community Investment Strategy 

We’re producing and starting to implement our new Community Investment Strategy. It’s designed around four key areas of support, led by what we know is important to customers:

Digital Inclusion

Care leavers

Young people

Employment and skills

Growth and Regeneration Strategy 

We’re creating a new strategy that will make sure we keep delivering homes that meet local needs. The strategy will focus on a number of key themes:

Homes for the future

Strategic growth

Regeneration

Quality customer experience

Service Charge Review year 2

This project ensures our service charges are value for money, and are communicated clearly.

Value for Money action plan year 1-2

We’ll continue following our action plan to ensure we’re getting the best possible value from services.

Embedding the new Social Housing Regulation Act and consumer standards

We’re working on an action plan that helps ensure we’re meeting all the standards.

Data Quality and Insight Project 

Having quality data and insight means we can report on our strengths and improvement areas, and make decisions effectively. It’ll also make sure we’re transparent and accountable.

To stay up to date with our progress on this work, head over to the news page of our website.

Community Investment Strategy 

We’re producing and starting to implement our new Community Investment Strategy. It’s designed around four key areas of support, led by what we know is important to customers:

Digital Inclusion

Care leavers

Young people

Employment and skills

Safety and Quality Standard

-

Transparency, Influence and Accountability Standard

-

Neighbourhood and Community Standard

Tenancy Standard

-

Growth and Regeneration Strategy

We’re creating a new strategy that will make sure we keep delivering homes that meet local needs. The strategy will focus on a number of key themes:

Homes for the future

Strategic growth

Regeneration

Quality customer experience

Safety and Quality Standard

-

Transparency, Influence and Accountability Standard

-

Neighbourhood and Community Standard

Tenancy Standard

Service Charge Review year 2

This project ensures our service charges are value for money, and are communicated clearly.

Safety and Quality Standard

-

Transparency, Influence and Accountability Standard

Neighbourhood and Community Standard

-

Tenancy Standard

-

Value for Money action plan year 1-2

We’ll continue following our action plan to ensure we’re getting the best possible value from services.

Safety and Quality Standard

-

Transparency, Influence and Accountability Standard

Neighbourhood and Community Standard

-

Tenancy Standard

-

Embedding the new Social Housing Regulation Act and consumer standards

We’re working on an action plan that helps ensure we’re meeting all the standards.

Safety and Quality Standard

Transparency, Influence and Accountability Standard

Neighbourhood and Community Standard

Tenancy Standard

Data Quality and Insight Project 

Having quality data and insight means we can report on our strengths and improvement areas, and make decisions effectively. It’ll also make sure we’re transparent and accountable.

Safety and Quality Standard

Transparency, Influence and Accountability Standard

Neighbourhood and Community Standard

-

Tenancy Standard

-

To stay up to date with our progress on this work, head over to the news page of our website.

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Financially strong and well-governed

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Introduction

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Financially strong and well-governed

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Introduction