PLACE
Looking ahead
PLACE
Looking ahead
Place
Looking ahead: continuous improvement in 2024/25
Our Place priorities for Year 3 have now been published - here are some of the projects we’ll be delivering during this year.
Safety and Quality Standard
Transparency, Influence and Accountability Standard
Neighbourhood and Community
Standard
Tenancy Standard
Repairs Intervention
We’re reviewing and improving our repairs offering to deliver an effective and ‘right first time’ service that works for customers. Guided by the consumer standards, the review will also look at improving everything from reporting issues to communication.
Building Safety Strategy
Aligning with the Building Safety Act, our new Building Safety Strategy will make sure our homes are, and remain, safe and high quality, and that we’re providing all customers with accessible safety information.
Sustainability Strategy year 1
We’re continuing to deliver this strategy to make sure we have sustainable communities, focussing on affordability, the right technology, and good communication.
Improve the EPC rating of homes and concluding SHDF Wave 2
We’re continuing to improve the energy efficiency of homes and helping to prevent or improve issues of damp, mould and condensation.
Create and pilot Community Plans
We’re creating Community Plans to act as a roadmap for your neighbourhoods and help make them better places for everyone. These plans will help us understand where we need to focus our time, money, and resources to make the biggest difference.
To stay up to date with our progress on this work, head over to the news page of our website.
Repairs Intervention
We’re reviewing and improving our repairs offering to deliver an effective and ‘right first time’ service that works for customers. Guided by the consumer standards, the review will also look at improving everything from reporting issues to communication.
Safety and Quality Standard
Transparency, Influence and Accountability Standard
-
Neighbourhood and Community Standard
-
Tenancy Standard
-
Building Safety Strategy
Aligning with the Building Safety Act, our new Building Safety Strategy will make sure our homes are, and remain, safe and high quality, and that we’re providing all customers with accessible safety information.
Safety and Quality Standard
Transparency, Influence and Accountability Standard
-
Neighbourhood and Community Standard
-
Tenancy Standard
-
Sustainability Strategy year 1
We’re continuing to deliver this strategy to make sure we have sustainable communities, focussing on affordability, the right technology, and good communication.
Safety and Quality Standard
Transparency, Influence and Accountability Standard
-
Neighbourhood and Community Standard
Tenancy Standard
-
Improve the EPC rating of homes and concluding SHDF Wave 2
We’re continuing to improve the energy efficiency of homes and helping to prevent or improve issues of damp, mould and condensation.
Safety and Quality Standard
Transparency, Influence and Accountability Standard
-
Neighbourhood and Community Standard
Tenancy Standard
-
Create and pilot Community Plans
We’re creating Community Plans to act as a roadmap for your neighbourhoods and help make them better places for everyone. These plans will help us understand where we need to focus our time, money, and resources to make the biggest difference.
Safety and Quality Standard
-
Transparency, Influence and Accountability Standard
Neighbourhood and Community Standard
Tenancy Standard
-
To stay up to date with our progress on this work, head over to the news page of our website.